In these circumstances, where a repair is not economically viable, no refund will be made.Hikvision, Dahua, Samsung HiLook 3 years back to base manufacturer warranty. If you damage products, then subsequently return the products, you may be liable to pay to repair the product to its original condition. Duty of care: You have a duty of care for the product while it is in your possession. You are also responsible for arranging the return delivery and the costs involved. Packaging: You must adequately package any product you are returning for our collection to ensure that it is not damaged during return delivery to our warehouse. Installed: Subject to this clause, we will not accept for return any product that has been used, connected, installed, attempted to be connected or installed, or if your product is custom-made or is a special buy product. Any refund we make will be by the same payment method used to purchase the product. If you are entitled to a refund, we will only give you the refund once evidence of faulty product is received by us, or we have received the product at our warehouse and inspected it and assessed whether it is eligible for a refund under these Terms. Refund: You are not entitled to a refund for change of mind. This may include you providing evidence of the faulty product to us. Repair, replacement or a refund: If you wish to seek repair, replacement or a refund for a product, please contact us and we will explain the requirements to you. Please contact the manufacturer if you would like to make a claim under the manufacturer’s warranty. You should check the manufacturer’s warranty, as many manufacturers’ warranties do not apply in a business or commercial setting. If you are not considered a “consumer” within the meaning of the ACL, the manufacturer’s warranty may be your sole remedy. The manufacturer’s warranty is in addition to but may overlap with any rights and remedies you may have under applicable law, including any Consumer Guarantees. Manufacturer warranties: Certain products, including particular models of IP security cameras and DVR/NVR equipment, may come with a manufacturer’s warranty. We expressly disclaim all warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose. Our warranties: To the extent permitted by law, we exclude all express and implied warranties, and all material and work is provided to you without warranties of any kind, either express or implied. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Goods: If you are a consumer as defined in the ACL, the following notice applies to you: “Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law (Consumer Guarantees). Our liability is governed solely by the ACL and these Terms. ACL: Certain legislation including the Australian Consumer Law (ACL) in the Consumer and Competition Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of goods or services to you by us via the Site which cannot be excluded, restricted or modified. This range has been tested to deliver 24/7 video surveillance, and with improvements in noise reduction, making these cameras both a versatile and cost effective choice for a variety of security applications.Ĭonsumer Law, Return, Refund and Exchange Policy: This 2.8mm fixed lens turret camera rises above the standard range as it can produce a sharp and clear image in low-light conditions, down to 0.008 lux from its larger image sensory and 30m IR range. This camera incorporates all the features a standard Hikvision camera has such as H.265/+ support, infrared illumination, 120db wide dynamic range and edge video analytics. Hikvision's HIK-2CD2385G1-I2 is an easy IP network camera which is powered by Darkfighter technology.
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